Hi
Dyna-Glo High Temperature / Sensor Above Operating Range

Display shows "Hi" and the smoker shuts off or will not accept higher temperature settings.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked exhaust vent, Failed high‑limit thermostat stuck closed until extreme temps, Temperature sensor touching heating element or metal surface, Control board overdriving element

How to Fix / Troubleshooting

Safety first: Unplug the smoker and allow it to cool completely before inspection.

  • Check exhaust and intake: Ensure the top vent is open and not covered with foil or grease. Clean any heavy buildup around vent openings.
  • Inspect sensor location: Inside the cabinet, verify the temperature probe is not bent into direct contact with the heating element, water pan, or metal rack. Gently reposition it to its original location.
  • Clean interior surfaces: Heavy grease buildup can create hot spots. Remove racks, water pan, and drip tray, and clean the interior with a degreaser suitable for smokers.
  • Test sensor and high‑limit: If "Hi" appears even at startup, test the temperature sensor and high‑limit thermostat with a meter. Replace any component that is out of spec.
  • Control board replacement: If all hardware checks out but "Hi" persists, the control board may be misreading the sensor or driving the element incorrectly. Replace the main control board.
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Repair Difficulty

Medium 3/5

Required Part

Cabinet Temperature Sensor (RTD/NTC Probe)
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