GE Profile Keypad / Touch Control Failure

Display works but buttons do not respond or respond intermittently.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn touch membrane, Moisture under control overlay, Loose ribbon cable, Cracked control panel PCB

Safety first: Unplug the smoker before removing the control panel.

Steps:

Remove the control panel bezel and carefully disconnect the keypad ribbon cable from the main board.
Inspect the cable for cracks or corrosion; clean contacts gently with isopropyl alcohol and reconnect firmly.
Check for signs of moisture or condensation inside the control housing; dry thoroughly and allow to air dry.
If specific buttons consistently fail while others work, the keypad membrane is likely worn and should be replaced as an assembly.

Medium 3/5

Control Panel Keypad Assembly

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