Smoker shows E7 and wood chip feeder or smoke generator does not operate.

Safety first: Unplug the smoker and allow all internal components to cool.

Clearing jams and checking the motor:

• Remove the wood chip tray or smoke box assembly according to the user manual.
• Inspect for swollen, charred, or wedged wood chips that could be jamming the feeder mechanism. Discard any charred or resin-heavy chips.
• Manually rotate the auger or feeder shaft (if accessible) to ensure it moves freely. If it is seized, clean and remove debris until it turns smoothly.
• Access the side or bottom panel where the smoke generator motor is mounted.
• Check the motor wiring harness and connectors for heat damage or loose connections. Reseat connectors.
• With the motor disconnected, measure its resistance; an open circuit indicates a failed motor that must be replaced with a GE-compatible smoke generator motor.
• If the motor tests good and moves freely, the issue may be the motor driver on the control board, requiring board replacement.