Display shows E7; smoker powers on but wood chips do not smolder and there is no smoke.

Safety first: Unplug the smoker and ensure the chip tray is cool before handling.

• Remove and inspect chip tray: Pull out the wood chip tray and inspect the heating surface or igniter beneath it for cracks, breaks, or heavy corrosion.
• Access heater wiring: From the rear or bottom panel, locate the two wires feeding the chip tray heater. Check for loose spade connectors or burned insulation.
• Test heater resistance: Disconnect one wire and measure resistance across the heater terminals. An open reading indicates a failed heater that must be replaced.
• Check inline thermal fuse: Some GE smokers include a small inline thermal fuse in the chip tray circuit. Inspect for a bulged or burned fuse body and test for continuity. Replace only with the exact temperature and current rating.
• Reassemble and test: After replacing any failed components, reassemble the panels, reinstall the chip tray, and test with a small amount of dry wood chips.