E9
Klarstein Touch Control / Keypad Fault

Display shows E9 and the smoker beeps; timer and temperature cannot be set correctly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed capacitive touch panel, Cracked glass or plastic overlay, Moisture under touch surface, Damaged keypad ribbon cable

How to Fix / Troubleshooting

Safety first: Disconnect power before working on the control panel.

Steps:

  • Clean the panel surface: Wipe the touch area with a slightly damp cloth and mild detergent, then dry thoroughly. Do not spray cleaner directly onto the panel.
  • Check for cracks: Inspect the front panel for cracks or warping that could affect touch sensitivity.
  • Open the control housing: Remove screws securing the control panel and gently pull it forward to access the touch panel ribbon cable.
  • Reseat the ribbon cable: Unplug and reinsert the ribbon cable between the touch panel and the control board. Ensure it is straight and fully inserted.
  • Replace touch panel: If E9 persists and certain buttons never respond, replace the touch control panel or the entire control assembly as specified by Klarstein.
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Repair Difficulty

Medium 3/5

Required Part

Touch Control Panel
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