Display shows E6 and the smoker may start but then shut off unexpectedly, or the timer will not count down correctly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power before opening the control housing.
Steps to resolve E6:
- Inspect keypad and buttons: Check for stuck or damaged buttons on the front panel. Clean around the buttons with a dry cloth; do not spray cleaner directly onto the panel.
- Access the control panel: Remove mounting screws and gently pull the panel forward. Inspect the ribbon cable or harness connecting the keypad/display to the main board.
- Reseat connectors: Carefully unplug and replug the ribbon cable, ensuring it is fully inserted and locked. Look for bent pins or corrosion.
- Check for physical damage: If the keypad overlay is cracked or the PCB is visibly damaged, replace the entire control panel assembly.
- Test operation: Reassemble the panel, restore power, and test all buttons and functions to confirm E6 is cleared.
When to replace: If E6 persists despite good connections and no visible damage, the keypad or display PCB is likely internally faulty and should be replaced as a unit.
Repair Difficulty
Required Part
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