Smoker overheats beyond the set temperature; food cooks too fast or burns even at low settings.

Safety first: Unplug the smoker immediately and allow it to cool. Do not operate until the cause is found.

Steps to control overheating:

• Inspect temperature sensor mounting: From inside the cabinet, confirm the sensor probe is firmly attached to the wall and not hanging loose or touching the element.
• Check sensor wiring: Access the rear wiring and look for melted or shorted sensor wires. Repair or replace as needed.
• Examine control board relay: If the element remains hot even when the smoker is switched off at the panel (but still plugged in), the heater relay may be welded closed. Replace the control board.
• Verify safety devices: Ensure no one has bypassed the high-limit thermostat or thermal fuse. Restore proper safety components if altered.
• Test with thermometer: After repairs, monitor internal temperature with an independent thermometer to confirm stable control.