Masterbuilt
WiFi Connectivity Issue
WiFi app cannot find or connect to the smoker, though the smoker operates manually.
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Possible Causes
Smoker too far from router, 5 GHz-only router not compatible, WiFi module not in pairing mode, WiFi module failure
How to Fix / Troubleshooting
Safety first: No internal work is needed for basic connectivity checks; avoid hot surfaces.
- Check signal strength: Move the smoker closer to your WiFi router or use a WiFi extender to improve signal.
- Use 2.4 GHz network: Ensure your phone and smoker are connecting to a 2.4 GHz network if required by your Masterbuilt model.
- Reset WiFi module: Follow the manual to reset the WiFi on the smoker (often by holding a specific button until an indicator flashes).
- Reinstall app: Remove and reinstall the Masterbuilt app, then follow the setup wizard to add the smoker again.
- Module replacement: If all steps fail and other devices connect fine, the WiFi module may be defective and require replacement.
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Repair Difficulty
Easy
2/5
Required Part
WiFi/Bluetooth Module
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