Wood chips ignite and burn with open flame instead of smoldering, causing high heat and bitter smoke.

Safety first: If flames are present, turn off and unplug the smoker. Keep the door closed to starve the fire of oxygen if safe to do so.

• Reduce chip quantity: Use a smaller amount of chips per load to prevent flare-ups.
• Adjust vent: Partially close the exhaust vent to reduce draft while still allowing smoke to escape.
• Inspect chip tray support: Ensure the tray sits at the correct height above the element. If supports are bent, carefully straighten them so the tray is not touching the element.
• Use larger chips or chunks: Switch to slightly larger pieces that smolder more slowly rather than fine shavings.