Exterior of the smoker becomes excessively hot to the touch during normal operation.

Safety first: Keep children and pets away from the smoker during use.

• Verify normal behavior: Some warming of the exterior is normal, but it should not cause immediate burns on brief contact.
• Inspect for damage: Look for dents or punctures in the cabinet that may have crushed insulation.
• Check inner liner seams: Inspect inside for gaps or separated seams where hot air can reach the outer shell.
• Limit max-temp use: Avoid running at maximum temperature for long periods if not necessary.
• Professional repair: If insulation is clearly compromised, cabinet disassembly and insulation replacement may be required; this is typically a technician-level repair.