Controller shows E9 and Wi-Fi / app control does not function (on Wi-Fi enabled models)

Safety first: Unplug the smoker before accessing internal electronics.

Troubleshooting steps:

• Power cycle: Unplug the smoker for 2–3 minutes, then plug back in and check if E9 clears.
• Check antenna and module: Locate the Wi-Fi module (often a small board or dongle near the controller). Ensure its connector is firmly seated and the antenna (if external) is not damaged.
• Inspect wiring: Look for pinched or damaged communication cables between the main board and Wi-Fi module.
• Reset network (if supported): Follow the manual's procedure to reset Wi-Fi settings and re-pair with the app.
• Module replacement: If E9 persists and app control is non-functional, replace the Wi-Fi module with a compatible Smokin-It part. In some cases, the main controller may also need a firmware update or replacement.

Note: The smoker can typically still be used in manual mode even if E9 is present, but remote features will be unavailable until repaired.