E6
Smokin Tex Keypad / User Interface Communication Error

Smoker beeps and shows E6; buttons may not respond or unit shuts off unexpectedly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between keypad and control board, Damaged keypad overlay, Moisture behind control panel, Failed user interface board

How to Fix / Troubleshooting

Safety: Unplug the smoker before opening the control panel.

Steps:

  • Remove the screws securing the front control panel. Carefully pull the panel forward to expose the keypad ribbon cable.
  • Inspect the ribbon cable for kinks, cracks, or corrosion at the connector. Reseat the cable firmly into the control board socket.
  • Check for moisture or grease behind the keypad overlay. If present, gently dry with a lint‑free cloth and allow the area to air dry completely.
  • If certain buttons do not respond or E6 persists, the keypad overlay or user interface assembly is likely defective.
  • Order the correct keypad or front control assembly for your Smokin Tex model. Transfer it carefully, ensuring the gasket or seal is intact to prevent future moisture intrusion.

Note: Do not use sharp tools on the keypad surface; you can puncture the membrane and worsen the fault.

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Repair Difficulty

Medium 3/5

Required Part

Keypad / User Interface Panel
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