Smoker heats but wood chips or chunks do not smolder; very little or no smoke production.

Safety: Use heat‑resistant gloves when adjusting the wood box during or after a cook.

Steps:

• Verify the wood box is installed in the correct position directly above the heating element as specified in the Smokin Tex manual.
• Ensure the element is not bent away from the wood box area. If it is, carefully adjust or replace the element so it sits under the box as designed.
• Use dry, seasoned hardwood chips or small chunks. Avoid water‑soaking the wood; excess moisture delays smoldering.
• Check the door gasket and cabinet seams for large leaks that may be cooling the wood box. Replace the gasket if it is torn or flattened.
• Preheat the smoker for 20–30 minutes with the wood box loaded to initiate smoke before adding food.

Note: Overfilling the wood box can restrict airflow and reduce smoke; follow the manufacturer's recommended quantity.