ABB
Smart Control / Scheduling Malfunction
Charger’s scheduled charging or smart features do not operate as programmed, but manual charging works.
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Possible Causes
Incorrect time or timezone settings, Communication loss with cloud or app, Buggy firmware, Conflicting external control signals
How to Fix / Troubleshooting
Note: This is typically a configuration or software issue, not a hardware failure.
- Verify time settings: Ensure the charger’s internal clock and timezone are set correctly via the ABB app or interface.
- Check connectivity: Confirm that the charger is connected to Wi‑Fi/Ethernet and can reach ABB cloud services if required.
- Review schedules: Delete and recreate charging schedules, ensuring they do not overlap or conflict.
- Disable external control: Temporarily disable any integration with home energy management or utility demand response to see if behavior normalizes.
- Update firmware: Install the latest firmware, which may fix known scheduling bugs.
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Repair Difficulty
Very Easy
1/5
Required Part
Firmware / Communication Module
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