E017
ABB External Control / Load Management Fault

Charger shows E017 and refuses to start; may be associated with external control signals.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect signal from external energy meter or load controller, Open or shorted control input wiring, Misconfigured load management settings, Faulty external control interface on charger

How to Fix / Troubleshooting

Context: Some ABB home chargers integrate with external meters or home energy management systems.

  • Disable external control: Temporarily disable load management or external control in the ABB configuration to see if the charger operates normally in standalone mode.
  • Inspect control wiring: Check low-voltage terminals used for external control (e.g., RS‑485, digital inputs) for loose or shorted wires.
  • Check external device: Verify that the external meter or controller is powered, configured correctly, and not reporting its own errors.
  • Interface test (technician): A technician can measure control signal levels and verify correct polarity and termination on RS‑485 lines.
  • Replace interface board: If the external control interface on the charger is damaged, replace the communication/interface board as per ABB documentation.
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Repair Difficulty

Medium 3/5

Required Part

External Control Interface Board
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