E018
ABB User Interface Panel Failure

Charger shows E018 and the front panel buttons or touch interface do not respond.

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Possible Causes

Faulty touch panel or button PCB, Damaged ribbon cable between UI and main board, Moisture ingress into front panel, UI firmware mismatch

How to Fix / Troubleshooting

Note: Some ABB chargers can still be controlled via app even if the local UI fails.

  • Try remote control: Attempt to start/stop charging using the ABB mobile app or web interface. If this works, the issue is isolated to the UI panel.
  • Power cycle: Turn power off and on to see if the UI recovers from a temporary lockup.
  • Inspect panel (technician): Remove the front cover and check the ribbon cable between the UI board and main control board for secure connection and signs of damage.
  • Check for moisture: Look for condensation or water marks inside the front panel. If present, dry thoroughly and improve sealing.
  • Replace UI board: If the panel remains unresponsive, replace the ABB user interface board or complete front panel assembly.
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Repair Difficulty

Easy 2/5

Required Part

User Interface Board / Front Panel
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