Charger’s enclosure or mounting bracket feels loose or moves when plugging/unplugging the cable.

Safety first: A loose charger can stress internal wiring. Switch off power before tightening mounting hardware.

• Step 1 – Inspect mounting points: Check all visible screws and anchors securing the Alfen charger to the wall or post.
• Step 2 – Tighten hardware: Tighten screws to the recommended torque. Replace stripped anchors with appropriate heavy‑duty fixings for the wall material.
• Step 3 – Check cable strain: Ensure the tethered cable or socket is not pulling the unit downward; use a cable hook to relieve strain.
• Step 4 – Reinforce substrate: If mounted on weak material, consider adding a backing board or relocating to a more solid surface.