Alfen
Degraded Tethered Cable Insulation
Tethered charging cable insulation shows cracks, discoloration, or stiffness.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
UV exposure from sunlight, Mechanical stress from repeated bending, Chemical exposure, Overheating during high‑current charging
How to Fix / Troubleshooting
Safety first: Damaged cable insulation is a shock and fire hazard. Do not continue using a visibly damaged cable.
- Step 1 – Stop using the charger: Switch off the charger and avoid plugging into the vehicle until the cable is inspected.
- Step 2 – Inspect full length: Check the entire cable from charger gland to plug for cracks, cuts, or flat spots.
- Step 3 – Check strain relief: Ensure the cable gland at the charger and the strain relief at the plug are intact and gripping the cable.
- Step 4 – Replace cable assembly: Tethered cables are usually not repairable; replace the complete tethered cable assembly with an Alfen‑approved part.
- Step 5 – Improve storage: Use the provided cable hook or holster to store the cable without tight bends or tension.
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Repair Difficulty
Medium
3/5
Required Part
Tethered Type 2 Charging Cable Assembly
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