Charger intermittently stops charging without any visible error code; charging resumes after unplugging and replugging.

Safety: Avoid using visibly damaged cables.

• Observe pattern: Note whether interruptions occur at similar times (e.g., when other loads start) or after a certain charging duration.
• Inspect cable and plug: Check for kinks, flattened sections, or heat discoloration on the cable and plug. Replace the cable if any damage is found.
• Secure connector: Ensure the plug is fully inserted and locked into the vehicle and the Amperfied socket (if applicable).
• Disable smart features temporarily: Turn off any remote control via app or backend (e.g., scheduled stops) to rule out software‑initiated interruptions.
• If issue persists: Have a technician check internal temperature logs, contactor operation, and wiring tightness inside the charger.