Amperfied Mechanical Damage to Charging Interface

Charger’s Type 2 socket or tethered plug is physically damaged (cracked housing, bent pins, melted plastic).

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Vehicle driven over cable, Plug dropped or impacted, Overheating due to poor contact, Vandalism or misuse

Danger: Damaged connectors can expose live parts. Do not use the charger.

Switch off power: Turn off the charger at the breaker.
Do not insert plug: Avoid inserting a damaged plug into the vehicle or socket.
Visual documentation: Take clear photos of the damage for warranty or insurance purposes.
Component replacement: A technician must replace the Type 2 socket module or tethered cable assembly with an Amperfied‑approved part and test the unit before returning it to service.

Hard 4/5

Type 2 Socket Module / Tethered Cable Assembly

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