E14
Amperfied
Connector Locking Mechanism Fault
Display shows E14; charger indicates ‘lock error’ and cannot start or end a session properly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck or jammed Type 2 socket locking pin, Failed lock actuator motor, Broken lock position sensor, Mechanical damage from forced unplugging
How to Fix / Troubleshooting
Safety: Do not force the connector out; this can cause further damage.
- Stop charging: End the charging session via the app or RFID card if possible, then wait for the lock to attempt to release.
- Gently support the plug: While the lock attempts to move, gently support (but do not pull hard on) the plug to reduce mechanical load.
- Power‑cycle: Turn off the charger at the breaker for 2–3 minutes, then restore power and try to lock/unlock again.
- Check for debris: Inspect the socket area for foreign objects or ice (in cold climates). Remove debris carefully without tools that could damage the plastic.
- If still jammed: A technician should open the unit, inspect the lock actuator, linkage, and position sensor, lubricate with an EV‑safe plastic‑compatible lubricant if recommended, or replace the lock assembly.
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Repair Difficulty
Hard
4/5
Required Part
Type 2 Socket Lock Actuator Assembly
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