Charger continues to show 'charging' or 'connected' status in the app even after the vehicle is unplugged.

Safety: This is primarily a logic issue, but cable faults can be hazardous. Turn OFF power before cable inspection.

• 1. Inspect handle trigger:
  • Ensure the latch/trigger returns fully when not connected to a vehicle.
• 2. Power-cycle:
  • Turn OFF the breaker for a few minutes, then restore power and check status.
• 3. Check cable:
  • With power OFF, open the charger and inspect the proximity wire connection on the control board.
  • Look for shorts or pinched wires.
• 4. Replace cable assembly: If the proximity switch in the handle is stuck or shorted, replace the AMPROAD J1772 cable & handle assembly.