Charger powers on but will not start charging; no error code displayed, vehicle shows 'charging stopped' or 'unable to charge'.

Safety: Turn OFF power before opening the unit. Do not insert tools into the vehicle inlet or connector.

• 1. Try another vehicle:
  • If another EV charges normally, the issue may be with the original vehicle.
• 2. Inspect and clean connector:
  • Examine the J1772 pins for dirt or oxidation.
  • Clean gently with a dry, lint-free cloth.
• 3. Check handle operation:
  • Ensure the trigger/latch moves freely and is not stuck partially engaged.
• 4. Internal cable check:
  • With power OFF, open the charger and verify the cable harness is fully seated on the control board.
• 5. Replace cable assembly: If intermittent operation persists and the handle or cable shows wear, replace the AMPROAD J1772 cable & handle assembly.