E20
AMPROAD Contactor Self-Test / Feedback Fault

Charger shows E20 and the display indicates a contactor test failure; unit will not energize output.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed contactor feedback sensor, Open coil on main contactor, Stuck or welded contactor contacts, Faulty contactor drive circuit on power board

How to Fix / Troubleshooting

Safety: The contactor switches high current. Turn OFF the breaker and verify no voltage is present before inspection.

  • 1. Listen for contactor operation:
    • When starting a charge (before E20 appears), listen for a distinct click from inside the charger.
    • No click suggests a coil or drive issue; a continuous hum or repeated clicking suggests mechanical problems.
  • 2. Internal inspection:
    • Open the charger and locate the main contactor on the power board.
    • Check coil connections and feedback wiring.
  • 3. Electrical tests (qualified only):
    • Measure coil resistance to confirm it is within spec.
    • Check continuity across contacts when the contactor is commanded ON (per AMPROAD test procedure).
  • 4. Replace faulty parts:
    • If the contactor is defective or welded, replace the AMPROAD power board or contactor assembly.
    • If the drive circuit is faulty, replace the power board.
  • 5. Retest: After replacement, run the built-in self-test (if available) and confirm E20 is cleared.
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Repair Difficulty

Professional Required 5/5

Required Part

AMPROAD Main Contactor / Power Board
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