Vehicle reports that charging speed is lower than expected; AMPROAD app shows reduced current even though settings are at maximum.

Safety: Reduced current is generally safe but may indicate underlying issues. Use caution when inspecting live circuits.

• 1. Check app settings:
  • Confirm that the maximum current in the AMPROAD app matches the charger’s rating and the breaker size.
• 2. Monitor temperature:
  • Use the app (if supported) to view internal temperature; high readings indicate thermal derating.
  • Improve ventilation or reduce ambient temperature as needed.
• 3. Verify supply voltage:
  • Have an electrician measure voltage at the charger during charging; significant sag may cause derating.
• 4. Inspect current sensor:
  • If readings are clearly inaccurate, the current sensor on the power board may be faulty and require board replacement.