Andersen
Mechanical Wear / Misalignment of Socket
Type 2 plug is difficult to insert or remove from the Andersen socket; feels tight or jams.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Deformed Type 2 socket housing, Dirt or corrosion buildup in socket, Misaligned mounting of socket to front cover, Damaged latch mechanism
How to Fix / Troubleshooting
Safety first: Do not use excessive force; you can damage the socket or cable. Turn off the charger before attempting to free a stuck plug.
User steps:
- Inspect the plug and socket for visible debris; gently clean with a dry, soft brush.
- Ensure the plug is aligned correctly before insertion; do not twist or lever it.
- If the plug is stuck, stop charging via the app, isolate power, and gently wiggle the plug straight out without twisting.
If insertion/removal remains difficult:
- A technician should inspect the socket alignment, mounting screws, and latch mechanism.
- Replace the Type 2 socket assembly if there is visible deformation or wear.
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Repair Difficulty
Medium
3/5
Required Part
Type 2 Socket Assembly
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