Charger cable is difficult to insert or remove from the vehicle inlet; requires excessive force.

Safety first: Do not force the connector; this can damage the vehicle inlet.

• Inspect connector: Look for cracks, warping, or bent latch components on the Autel connector.
• Clean connector: Remove any visible dirt or debris with compressed air and a soft brush.
• Check latch operation: Ensure the latch moves freely and returns under spring tension.
• Test with another EV: If insertion is difficult on multiple vehicles, the connector is likely deformed and should be replaced.