Autel Intermittent Output Cable or Connector Fault

Charger intermittently stops charging without any error code; charging resumes after unplugging and reconnecting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose conductor in cable termination, Broken conductor strands inside cable, Worn connector contacts, Overheating at plug due to high resistance

How to Fix / Troubleshooting

Safety first: Allow components to cool before touching if they feel hot.

  • Check for heat: During charging, periodically feel the connector and cable (carefully). If they become excessively hot, stop using the charger and inspect for damage.
  • Visual inspection: Look for discoloration, burn marks, or melted plastic on the connector and cable entry.
  • Wiggle test: While charging at low current, gently move the cable near the charger and connector. If charging stops or restarts, there is likely an internal break and the cable should be replaced.
  • Replace worn parts: Replace the Autel output cable assembly or connector if any signs of wear or overheating are present.
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Repair Difficulty

Medium 3/5

Required Part

Autel EVSE Type 2 Charging Cable Assembly
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