Charger scheduling/timer functions do not work correctly; charges at wrong times or ignores schedule.

Safety first: No electrical work required.

• Verify time and time zone: In the Autel app, confirm the charger’s time and time zone are set correctly and synchronized with the cloud.
• Clear old schedules: Delete all existing schedules in the app and on the charger, then recreate a single simple schedule for testing.
• Check vehicle timers: Ensure the EV’s own charging schedule is disabled or coordinated with the charger’s schedule to avoid conflicts.
• Update firmware: Install any available firmware updates that address scheduling behavior.