Charger’s built-in cable management hook or holster is loose or broken, causing strain on the cable.

Safety first: Avoid tripping hazards and strain on the cable.

• Support cable: Temporarily support the cable with a separate hook or bracket to prevent strain on the charger.
• Tighten hardware: Tighten any loose screws securing the holster or hook to the charger or wall.
• Replace damaged parts: If the plastic holster or hook is cracked or broken, replace it with an Autel-compatible cable management accessory.
• Route cable properly: Ensure the cable is coiled loosely and not twisted tightly around the hook.