Charger shows E010 and refuses to start; often associated with RFID or app authorization issues.

Safety first: No high-voltage work is required for this fault.

• Check access mode: In the Autel app or web portal, verify whether the charger is set to free access, RFID-only, or app-controlled mode. Adjust settings if needed.
• Verify RFID card: Ensure the RFID card is registered to the charger in the Autel system. Try another known-good card if available.
• Test offline mode: If cloud connectivity is unstable, temporarily set the charger to local/RFID mode and test charging.
• Inspect RFID reader: Check the front panel for damage around the RFID area. If the reader is cracked or water-damaged, it may need replacement.
• Reset configuration: Perform a soft reset or configuration reload via the app. If E010 persists and other functions work, the RFID reader module or communication board may be faulty.