Besenergy
Schedule / Timer Misconfiguration
Charger does not follow scheduled charging times or starts charging immediately instead of waiting.
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Possible Causes
Incorrect time or timezone setting, Overlapping or conflicting schedules, Firmware bug in scheduling logic, RTC drift
How to Fix / Troubleshooting
Safety first: No high-voltage work is needed for schedule issues; do not open the charger unless necessary.
- 1. Verify time settings: Check the charger’s clock and timezone in the display or app. Correct any errors.
- 2. Review schedules: Delete all existing schedules and recreate a simple test schedule to confirm behavior.
- 3. Check vehicle settings: Some EVs also have their own charge schedules. Disable the vehicle’s schedule while testing the charger’s schedule to avoid conflicts.
- 4. Firmware update: If issues persist, check with Besenergy for firmware updates that address scheduling problems.
When to call a professional: For persistent scheduling faults after configuration and firmware updates, contact Besenergy support.
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Repair Difficulty
Very Easy
1/5
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