Besenergy Water Ingress / Enclosure Seal Failure

Charger leaks water from the enclosure after rain or washing the car nearby.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Damaged or missing enclosure gasket, Unsealed conduit entries, Cracked housing, Improper mounting angle allowing water pooling

How to Fix / Troubleshooting

Safety first: Turn OFF power immediately if water is suspected inside the charger. Do not use until fully inspected and dried.

  • 1. Inspect exterior: Look for cracks, gaps around cable entries, or missing gaskets on the cover. Check that all knockouts and conduit entries are properly sealed.
  • 2. Open and dry (qualified): With power OFF, remove the cover and gently blot any visible moisture. Allow the unit to dry in a warm, dry environment for at least 24–48 hours.
  • 3. Replace gaskets and seals: Install new enclosure gaskets and properly rated cable glands or conduit fittings to restore the IP rating.
  • 4. Correct mounting: Ensure the charger is mounted vertically and not tilted in a way that allows water to pool on top or run into openings.
  • 5. Inspect for corrosion: After drying, check boards and terminals for corrosion. Clean minor corrosion; replace heavily affected components.

When to call a professional: For significant water damage or if unsure about safety, contact a qualified technician.

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Repair Difficulty

Medium 3/5

Required Part

Enclosure Gasket and Cable Glands
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