Charger powers on and shows ready, but will not start charging when plugged into the vehicle; no error code displayed.

Safety first: Do not touch metal contacts. Turn OFF power before opening the charger.

• 1. Confirm vehicle status: Ensure the vehicle is in Park, doors closed, and any required charge settings in the car are enabled. Some EVs require user confirmation to start charging.
• 2. Inspect connector: Check the J1772 plug for dirt, corrosion, or damage. Clean with electrical contact cleaner and a soft brush. Do not use abrasives.
• 3. Try another vehicle: If available, test the charger with a different EV to determine whether the issue is with the charger or the original vehicle.
• 4. Internal pilot wiring (qualified): With power OFF, open the charger and verify that the pilot conductor from the output cable is securely attached to the main control board. Tighten or re-terminate if loose.
• 5. Main board pilot circuit: If wiring and connector are good and multiple vehicles fail to start charging, the pilot driver on the main control board may be weak or failed; replace the main control board.

When to call a professional: For internal diagnostics or board replacement, contact a qualified technician.