BMW EV charger does not recognize that the vehicle has been unplugged; session appears active in app
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Ensure the vehicle is actually unplugged before troubleshooting. Do not force the plug latch.
- Inspect plug latch: Check that the latch on the Type 2 plug moves freely and returns to its rest position.
- Clean plug: Remove dirt or debris around the latch and handle with a dry cloth.
- Power-cycle Wallbox: Turn the breaker OFF for 2 minutes, then ON, and check if the session state resets.
If the Wallbox consistently fails to detect unplugging, the proximity switch or wiring in the cable is likely defective. Replacement of the cable assembly by a BMW-authorized technician is recommended.
Repair Difficulty
Required Part
We may earn a commission from links on this page.