BMW Wallbox shows E14; internal memory or configuration error, unit may revert to default settings
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: No high-voltage work is needed for configuration resets, but do not open the housing.
- Backup settings: If accessible, export or note current configuration (max current, access control, network settings) via the BMW app or web interface.
- Factory reset: Perform a factory reset following the BMW Wallbox user manual. This often clears corrupted settings.
- Reconfigure: After reset, re-enter all required settings and reconnect to your network and BMW account.
- Apply latest firmware: Check for and install any available firmware updates.
If E14 recurs after a factory reset and firmware update, the control board's memory is likely failing. Board replacement is required and should be done by a BMW-authorized service partner.
Repair Difficulty
Required Part
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