Charger cable or connector becomes very hot to the touch during charging.

Safety first: If the connector or cable is too hot to hold comfortably, stop charging immediately. Turn OFF the breaker and unplug the connector from the vehicle once it has cooled.

Steps to try:

• Inspect pins: Look for discoloration (darkening, pitting) on the metal pins of the J1772 connector. This indicates overheating.
• Check cable routing: Ensure the cable is not coiled tightly or covered by insulating materials while charging, which can trap heat.
• Reduce current: If possible, lower the maximum charging current in the app or vehicle settings and monitor temperature.

When to call a technician: Overheating connectors are a fire risk. A technician should replace the J1772 handle and cable assembly and inspect the vehicle inlet if there are signs of damage.