Cadillac Abnormal Contactor / Electrical Arcing

Charger makes loud clicking, popping, or crackling sounds when starting or during charging.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or pitted contactor contacts, Loose internal power connections, Damaged relay coil causing chatter, Overvoltage or surge events stressing components

How to Fix / Troubleshooting

Safety first: Turn OFF the breaker immediately if you hear loud or irregular electrical noises. Do not continue to use the charger.

Steps to try:

  • Smell test: After power is off, carefully smell near the charger for any burnt odor, which indicates internal damage.
  • Visual check: Look for discoloration or warping of the enclosure. Do not open the unit unless you are qualified.

When to call a technician: A technician must open the charger, inspect the contactor and power bus for arcing damage, tighten or replace connections, and replace the contactor or power board if necessary.

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Repair Difficulty

Professional Required 5/5

Required Part

Cadillac EVSE Main Contactor and Power Bus Assembly
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