Charger’s cable insulation shows cracks, cuts, or severe abrasion.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn OFF the breaker and do not use the charger if you see any damage to the cable insulation. Exposed conductors can cause shock or fire.
Steps to take:
- Do not tape: Do not attempt to repair the cable with tape or sealant.
- Document damage: Take clear photos of the damaged areas for warranty or service claims.
When to call a technician: The entire J1772 cable and handle assembly must be replaced by an EVSE technician or authorized service provider.
Repair Difficulty
Required Part
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