Cadillac Improper Mounting / Mechanical Instability

Charger’s enclosure is loose, wobbles, or pulls away from the wall when the cable is handled.

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Possible Causes

Mounting screws not anchored into studs or proper masonry anchors, Vibration from repeated cable pulls loosening hardware, Water damage to mounting surface, Impact from vehicle or objects

How to Fix / Troubleshooting

Safety first: Turn OFF the breaker before attempting to tighten mounting hardware. Do not allow the charger to hang by its wiring.

Steps to try:

  • Tighten screws: If accessible without opening the electrical compartment, gently tighten the exterior mounting screws into the wall.
  • Support cable: Use a hook or hanger to support the cable weight and reduce strain on the charger housing.

When to call a technician: If the charger is significantly loose, an electrician or installer should remove it, inspect the wiring and mounting surface, and remount it using appropriate anchors and backing.

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Repair Difficulty

Easy 2/5

Required Part

Cadillac EVSE Wall Mounting Bracket and Hardware
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