Charging starts but stops after a few minutes without any visible error; LED returns to ready; app may show session ended by EV.

Note: Determine whether the stop is initiated by the EV or the charger using the app logs.

• Step 1 – Check app session details:
  • Open the ChargePoint app and review the session history.
  • If it says "Ended by driver/EV", the vehicle likely stopped the charge.
• Step 2 – Inspect connector fit:
  • Ensure the J1772 plug is fully seated and latched.
  • Check for play or looseness; if excessive, the connector may be worn.
• Step 3 – Temperature check:
  • After a short session, carefully feel the J1772 handle and vehicle inlet.
  • If very hot to the touch, stop using and inspect for damage.
• Step 4 – Cable replacement:
  • If moving the cable causes charging to stop, the internal conductors or pilot line may be intermittent.
  • Replace the EVSE output cable & J1772 connector assembly.
• Step 5 – Vehicle settings:
  • Disable any charge limits or schedules in the vehicle to rule out software stops.