Charger shows overcurrent or overload error; charging stops after a few seconds or minutes; app indicates current exceeded limit.

Safety: Overcurrent can overheat wiring. Verify breaker and wiring size match the charger's rating before further use.

• Step 1 – Verify breaker and wiring:
  • Confirm the EVSE is on the correct breaker size (e.g., 40 A breaker for 32 A charger, 50 A for 40 A, etc.).
  • If undersized, have an electrician upgrade the circuit to match the charger's nameplate rating.
• Step 2 – Check configuration:
  • Open the ChargePoint app or web portal.
  • Verify the maximum current setting matches the circuit rating (e.g., set to 32 A on a 40 A breaker).
  • Reduce the setting if necessary and test again.
• Step 3 – Inspect cable and connector:
  • Look for hot spots, discoloration, or melting on the J1772 handle and cable.
  • If the cable gets unusually warm during a short test, stop using it.
• Step 4 – Internal inspection (qualified person only):
  • With power OFF, open the charger housing.
  • Inspect the power contactor, current transformer (CT), and wiring for burn marks or loose connections.
  • Tighten any loose lugs to manufacturer torque specs.
• Step 5 – Replace faulty components:
  • If the CT is open or reading incorrectly, replace the current sensor / CT assembly.
  • If the contactor shows signs of welding or pitting, replace the power contactor.