Front cover or enclosure is cracked, warped, or does not close properly; internal components may be exposed.

Warning: A compromised enclosure can allow water ingress and contact with live parts.

• Step 1 – De-energize if severe:
  • If internal parts are exposed, turn OFF the breaker immediately.
• Step 2 – Assess damage:
  • Check whether the door can still seal and latch properly.
• Step 3 – Temporary protection:
  • If power must remain on temporarily, cover the unit with a weatherproof shield that does not trap heat, but plan for prompt repair.
• Step 4 – Replace enclosure parts:
  • Order and install a replacement front cover / enclosure shell compatible with your ChargePoint model.
• Step 5 – Verify gasket and seal:
  • Ensure all gaskets are properly seated to restore the original IP rating.