E14
Chevrolet
Load Management / Demand Response Fault
Charger shows E14 and the vehicle reports ‘Charging Paused by Charger’ even though no schedule is set.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck load control relay, Faulty external load management input wiring, Misconfigured utility demand response module, Firmware bug in load control logic
How to Fix / Troubleshooting
Safety first: Load control circuits are low-voltage, but always turn OFF power before accessing wiring.
- Step 1 – Check scheduling: In the Chevrolet app or charger interface, verify that no delayed charging schedule or utility demand response program is active.
- Step 2 – Disable external control: If the charger is connected to an external load management system or utility control module, temporarily disconnect that interface (per manual) and test again.
- Step 3 – Firmware update: Ensure the charger firmware is up to date, as load control bugs are often fixed in updates.
- Step 4 – Inspect low-voltage terminals: With power OFF, check that any demand response or load control terminals are not shorted or bridged accidentally.
- Step 5 – Module replacement: If E14 persists, the internal load management relay or logic circuit may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
Load Management Relay / Interface Module
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