Overvoltage Error
Easee
Input Overvoltage Protection Trip
Easee charger stops charging and logs an overvoltage condition; LED may turn red or yellow depending on firmware.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Utility supply voltage exceeding charger limits, Incorrect supply configuration (e.g. 400 V line-to-neutral), Faulty voltage sensing circuit on main board, Neutral disconnection causing floating voltage
How to Fix / Troubleshooting
Danger: Overvoltage can damage the charger and vehicle. Do not continue operation until the cause is identified.
- 1. Measure supply voltage: With a multimeter, measure L–N and L–PE at the charger backplate. Confirm that voltages are within the specified range (typically around 230 V L–N).
- 2. Check neutral connection: Ensure the neutral conductor is present, correctly connected, and not loose or broken between the main panel and the charger.
- 3. Verify supply type: Confirm that the charger is configured for the actual supply type (single-phase vs three-phase) in the installer settings.
- 4. Monitor utility voltage: If the mains voltage is consistently high, contact your utility provider. Do not attempt to modify the supply yourself.
- 5. Replace sensing circuit: If measured voltages are normal but the charger still reports overvoltage, the internal voltage sensing circuit may be defective and the main board should be replaced.
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Repair Difficulty
Hard
4/5
Required Part
Easee voltage sensing circuit
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