Easee
Easee EV Home Chargers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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Blue LED Pulsing
Easee charger LED strip pulses blue continuously but the vehicle does not start charging.
Waiting for Vehicle / EV Communication Not Established
Blue LED Solid
Easee charger LED strip is solid blue and does not respond to plugging in a vehicle.
Standby / Locked by Software or Access Control
Cellular Error
Easee charger cannot connect via built-in cellular modem; app shows offline when WiFi is not used.
Cellular Modem Connectivity Failure
Configuration Error
Easee charger reports a configuration error and refuses to start charging after installation or changes.
Invalid or Incomplete Configuration
Contactor Welded Error
Easee charger detects that the internal power contactor is welded or stuck closed; charger may lock out charging.
Power Contactor Welded Contacts
Earth Fault / PE Error
Easee charger reports an earth/PE error and refuses to start charging; LED often red or blinking red.
Protective Earth Conductor Fault
Firmware Update Failed
Easee charger reports a failed firmware update and may be stuck in a limited or error state.
Firmware Corruption / Incomplete Update
Green LED Pulsing
Easee charger LED strip pulses green while the vehicle is connected and charging.
Normal Charging Operation (No Fault)
Green LED Solid (Vehicle Connected)
Easee charger LED strip is solid green with vehicle connected but not charging.
Charge Complete or Vehicle Not Requesting Power
Insulation Resistance Error
Easee charger reports low insulation resistance and refuses to start or continue charging.
Insulation Monitoring Fault
Load Balancing Error
Easee charger in a multi-charger or home load balancing setup stops or limits charging unexpectedly; app shows load balancing or Equalizer error.
Dynamic Load Management Communication Fault
Locking Mechanism Error
Easee charger cannot lock or unlock the Type 2 connector; app or LED indicates a locking fault.
Connector Lock Actuator Failure
Meter Communication Error
Easee charger with integrated or external energy meter reports a meter communication error; load management or billing may fail.
Energy Meter Communication Fault
No LED / No Power
Easee charger front LED strip is completely off, no network or charging activity, vehicle does not detect the charger.
Charger Power Loss / No Mains Supply
Overvoltage Error
Easee charger stops charging and logs an overvoltage condition; LED may turn red or yellow depending on firmware.
Input Overvoltage Protection Trip
Phase Imbalance Error
Easee three-phase charger reports phase imbalance or repeatedly reduces current; charging may stop under high load.
Phase Current Imbalance / Supply Asymmetry
Pilot Signal Error
Easee charger reports a control pilot (CP) error; vehicle may not detect the charger or charging stops unexpectedly.
Control Pilot Communication Fault
Proximity Pilot Error
Easee charger misdetects cable current rating or reports a PP error; charging current is limited or disabled.
Proximity Pilot (PP) Detection Fault
Red LED Blinking Fast
Easee charger LED strip blinks red rapidly and the charger refuses to energize the vehicle.
Overcurrent / Short Circuit Protection Trip
Red LED Blinking Slowly
Easee charger LED strip blinks red slowly in a repeating pattern and charging does not start.
Ground Fault / Residual Current Detection Trip
Red LED Solid
Easee charger LED strip is solid red and the charger will not start charging any connected vehicle.
Critical Fault / Hardware Protection Lockout
RFID Error
Easee charger does not recognize RFID cards or fobs; access control fails and charging cannot be started.
RFID Reader Failure / Authorization Fault
Schedule Conflict Error
Easee charger does not start charging at expected times; app indicates a schedule or smart charging conflict.
Charging Schedule / Smart Charging Conflict
Undervoltage Error
Easee charger intermittently stops charging and logs undervoltage events, especially under high load.
Input Undervoltage / Brownout Protection
WiFi Error
Easee charger shows network-related status in app (offline) and cannot be controlled remotely; LED may remain blue or yellow.
WiFi Connectivity Failure
Yellow LED Blinking
Easee charger LED strip blinks yellow and the charger intermittently stops charging.
Thermal Derating / Overtemperature Warning
Yellow LED Solid
Easee charger LED strip is solid yellow and charging is not possible.
Limited Operation / Configuration or Firmware Issue
Symptom
Burning smell or visible discoloration around the charger or cable
Overheating / Localized Burning of Components
Symptom
Charger cannot be added or claimed in the Easee app during setup
Commissioning / Pairing Failure
Symptom
Charger does not limit current according to configured maximum; measured current is higher than set
Current Regulation / Control Fault
Symptom
Charger fails to start charging only in wet or rainy conditions
Weather-Dependent Charging Failure
Symptom
Charger front LED strip flickers or shows inconsistent colors
LED Indicator / Front Module Display Fault
Symptom
Charger intermittently stops charging before battery is full, then resumes later
Intermittent Charging / Nuisance Trips
Symptom
Charger makes loud humming or buzzing noise during operation
Acoustic Noise from Contactor or Power Electronics
Symptom
Charger physically hot to touch during or after charging
Overheating of Enclosure or Internal Components
Symptom
Charger reboots frequently during charging sessions
Unexpected Resets / Power Cycling
Symptom
Charger repeatedly trips the upstream RCD/RCBO when starting a charge
Nuisance Tripping of Upstream Residual Current Device
Symptom
Vehicle reports "charging error" but charger shows normal status
Vehicle-Side Charging Fault with Normal EVSE Status
Symptom
Vehicle will not start charging even though LEDs indicate ready and no error is shown
No-Start Charging Without Error Indication
Symptom
Visible arcing or sparking when connecting or disconnecting the Type 2 plug
Contact Arcing at Socket or Plug
Symptom
Water or condensation visible inside the charger enclosure or behind the front cover
Moisture Ingress / IP Seal Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| Blue LED Pulsing |
Easee charger LED strip pulses blue continuously but the vehicle does not start charging.
|
Waiting for Vehicle / EV Communication Not Established | View Details |
| Blue LED Solid |
Easee charger LED strip is solid blue and does not respond to plugging in a vehicle.
|
Standby / Locked by Software or Access Control | View Details |
| Cellular Error |
Easee charger cannot connect via built-in cellular modem; app shows offline when WiFi is not used.
|
Cellular Modem Connectivity Failure | View Details |
| Configuration Error |
Easee charger reports a configuration error and refuses to start charging after installation or changes.
|
Invalid or Incomplete Configuration | View Details |
| Contactor Welded Error |
Easee charger detects that the internal power contactor is welded or stuck closed; charger may lock out charging.
|
Power Contactor Welded Contacts | View Details |
| Earth Fault / PE Error |
Easee charger reports an earth/PE error and refuses to start charging; LED often red or blinking red.
|
Protective Earth Conductor Fault | View Details |
| Firmware Update Failed |
Easee charger reports a failed firmware update and may be stuck in a limited or error state.
|
Firmware Corruption / Incomplete Update | View Details |
| Green LED Pulsing |
Easee charger LED strip pulses green while the vehicle is connected and charging.
|
Normal Charging Operation (No Fault) | View Details |
| Green LED Solid (Vehicle Connected) |
Easee charger LED strip is solid green with vehicle connected but not charging.
|
Charge Complete or Vehicle Not Requesting Power | View Details |
| Insulation Resistance Error |
Easee charger reports low insulation resistance and refuses to start or continue charging.
|
Insulation Monitoring Fault | View Details |
| Load Balancing Error |
Easee charger in a multi-charger or home load balancing setup stops or limits charging unexpectedly; app shows load balancing or Equalizer error.
|
Dynamic Load Management Communication Fault | View Details |
| Locking Mechanism Error |
Easee charger cannot lock or unlock the Type 2 connector; app or LED indicates a locking fault.
|
Connector Lock Actuator Failure | View Details |
| Meter Communication Error |
Easee charger with integrated or external energy meter reports a meter communication error; load management or billing may fail.
|
Energy Meter Communication Fault | View Details |
| No LED / No Power |
Easee charger front LED strip is completely off, no network or charging activity, vehicle does not detect the charger.
|
Charger Power Loss / No Mains Supply | View Details |
| Overvoltage Error |
Easee charger stops charging and logs an overvoltage condition; LED may turn red or yellow depending on firmware.
|
Input Overvoltage Protection Trip | View Details |
| Phase Imbalance Error |
Easee three-phase charger reports phase imbalance or repeatedly reduces current; charging may stop under high load.
|
Phase Current Imbalance / Supply Asymmetry | View Details |
| Pilot Signal Error |
Easee charger reports a control pilot (CP) error; vehicle may not detect the charger or charging stops unexpectedly.
|
Control Pilot Communication Fault | View Details |
| Proximity Pilot Error |
Easee charger misdetects cable current rating or reports a PP error; charging current is limited or disabled.
|
Proximity Pilot (PP) Detection Fault | View Details |
| Red LED Blinking Fast |
Easee charger LED strip blinks red rapidly and the charger refuses to energize the vehicle.
|
Overcurrent / Short Circuit Protection Trip | View Details |
| Red LED Blinking Slowly |
Easee charger LED strip blinks red slowly in a repeating pattern and charging does not start.
|
Ground Fault / Residual Current Detection Trip | View Details |
| Red LED Solid |
Easee charger LED strip is solid red and the charger will not start charging any connected vehicle.
|
Critical Fault / Hardware Protection Lockout | View Details |
| RFID Error |
Easee charger does not recognize RFID cards or fobs; access control fails and charging cannot be started.
|
RFID Reader Failure / Authorization Fault | View Details |
| Schedule Conflict Error |
Easee charger does not start charging at expected times; app indicates a schedule or smart charging conflict.
|
Charging Schedule / Smart Charging Conflict | View Details |
| Undervoltage Error |
Easee charger intermittently stops charging and logs undervoltage events, especially under high load.
|
Input Undervoltage / Brownout Protection | View Details |
| WiFi Error |
Easee charger shows network-related status in app (offline) and cannot be controlled remotely; LED may remain blue or yellow.
|
WiFi Connectivity Failure | View Details |
| Yellow LED Blinking |
Easee charger LED strip blinks yellow and the charger intermittently stops charging.
|
Thermal Derating / Overtemperature Warning | View Details |
| Yellow LED Solid |
Easee charger LED strip is solid yellow and charging is not possible.
|
Limited Operation / Configuration or Firmware Issue | View Details |
| – |
Burning smell or visible discoloration around the charger or cable
|
Overheating / Localized Burning of Components | View Details |
| – |
Charger cannot be added or claimed in the Easee app during setup
|
Commissioning / Pairing Failure | View Details |
| – |
Charger does not limit current according to configured maximum; measured current is higher than set
|
Current Regulation / Control Fault | View Details |
| – |
Charger fails to start charging only in wet or rainy conditions
|
Weather-Dependent Charging Failure | View Details |
| – |
Charger front LED strip flickers or shows inconsistent colors
|
LED Indicator / Front Module Display Fault | View Details |
| – |
Charger intermittently stops charging before battery is full, then resumes later
|
Intermittent Charging / Nuisance Trips | View Details |
| – |
Charger makes loud humming or buzzing noise during operation
|
Acoustic Noise from Contactor or Power Electronics | View Details |
| – |
Charger physically hot to touch during or after charging
|
Overheating of Enclosure or Internal Components | View Details |
| – |
Charger reboots frequently during charging sessions
|
Unexpected Resets / Power Cycling | View Details |
| – |
Charger repeatedly trips the upstream RCD/RCBO when starting a charge
|
Nuisance Tripping of Upstream Residual Current Device | View Details |
| – |
Vehicle reports "charging error" but charger shows normal status
|
Vehicle-Side Charging Fault with Normal EVSE Status | View Details |
| – |
Vehicle will not start charging even though LEDs indicate ready and no error is shown
|
No-Start Charging Without Error Indication | View Details |
| – |
Visible arcing or sparking when connecting or disconnecting the Type 2 plug
|
Contact Arcing at Socket or Plug | View Details |
| – |
Water or condensation visible inside the charger enclosure or behind the front cover
|
Moisture Ingress / IP Seal Failure | View Details |
No matching codes found
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