Easee charger shows network-related status in app (offline) and cannot be controlled remotely; LED may remain blue or yellow.

Note: Network issues usually do not prevent basic charging, but they affect app control and updates.

• 1. Check router and internet: Confirm that your home WiFi and internet connection are working by testing with another device near the charger.
• 2. Signal strength: Move a smartphone to the charger location and check WiFi signal bars. If weak, consider relocating the router or adding a WiFi extender.
• 3. Reconfigure WiFi: In the Easee app, go to network settings and re-enter the correct SSID and password. Ensure you are using a supported frequency band (typically 2.4 GHz).
• 4. Check router settings: Disable any MAC filtering or firewall rules that might block the charger. Ensure DHCP is enabled so the charger can obtain an IP address.
• 5. Power-cycle charger and router: Restart both the router and the charger to clear temporary network glitches.
• 6. Use alternative connectivity: If the WiFi module appears faulty, consider using cellular connectivity (if supported) or contact Easee support for module replacement.