Phase Imbalance Error
Easee
Phase Current Imbalance / Supply Asymmetry
Easee three-phase charger reports phase imbalance or repeatedly reduces current; charging may stop under high load.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Uneven load distribution across phases in the building, Incorrect phase wiring to charger backplate, Loose connection on one phase, Faulty internal current sensor on one phase
How to Fix / Troubleshooting
Warning: Phase imbalance can overheat conductors and protective devices. Only qualified electricians should modify phase wiring.
- 1. Verify wiring: With power isolated, confirm that L1, L2, L3, N, and PE are correctly connected to the Easee backplate according to the installation manual.
- 2. Check terminal tightness: Inspect and retighten all phase terminals in the backplate and upstream distribution board to the specified torque.
- 3. Measure phase currents: Using a clamp meter, measure current on each phase during charging. Large differences may indicate other loads or a wiring issue.
- 4. Rebalance building loads: If one phase is heavily loaded by other appliances, consider redistributing loads across phases to reduce imbalance.
- 5. Test current sensors: If wiring and loads are correct but the charger still reports imbalance, the internal current sensor on one phase may be faulty and require module replacement.
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Repair Difficulty
Hard
4/5
Required Part
Easee internal current sensor
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