Blue LED Solid
Easee
Standby / Locked by Software or Access Control
Easee charger LED strip is solid blue and does not respond to plugging in a vehicle.
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Possible Causes
Charger set to offline or locked mode in Easee app, RFID authorization required but not presented, Dynamic load management controller limiting to 0 A, Cloud connectivity misconfiguration
How to Fix / Troubleshooting
Note: A solid blue LED often indicates the charger is in standby or awaiting authorization.
- 1. Check the Easee app: Open the Easee app and verify that the charger is set to Available and not paused or locked. Disable any manual pause or schedule that sets current to 0 A.
- 2. Verify access control: If RFID or user authorization is enabled, present a valid RFID tag or authorize charging via the app. Confirm that your user account has permission for this charger.
- 3. Inspect load management settings: If the charger is part of a load-balancing group (Easee Equalizer or similar), check that the group is not limiting the charger to 0 A due to a configuration error or missing meter data.
- 4. Check network status: In the app or portal, confirm that the charger is online. If offline, some configurations may prevent charging until connectivity is restored. See network-related entries for troubleshooting.
- 5. Reset to default (advanced): If configuration appears corrupted, perform a factory reset according to the Easee installation manual, then reconfigure the charger.
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Repair Difficulty
Easy
2/5
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