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Contact Arcing at Socket or Plug
Visible arcing or sparking when connecting or disconnecting the Type 2 plug
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or loose contacts in Type 2 socket, Damaged or contaminated plug pins, Connector being disconnected under load due to locking fault, Internal contactor not opening fully before unplugging
How to Fix / Troubleshooting
Danger: Arcing can cause burns and fire. Stop using the charger until the cause is identified.
- 1. Do not continue to plug/unplug: Avoid repeated connections that produce sparks.
- 2. Inspect plug and socket: Look for pitting, discoloration, or melting on the metal contacts. Replace any damaged cable or socket.
- 3. Confirm proper sequence: Ensure the charger is stopping current flow before the connector is removed. The locking mechanism should prevent unplugging under load.
- 4. Test locking system: Verify that the connector lock engages and releases correctly via the app.
- 5. Replace socket module: If contacts are loose or damaged, replace the Type 2 socket assembly.
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Repair Difficulty
Hard
4/5
Required Part
Type 2 socket assembly
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